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Get Help in Spanish in Panama: Meet Our Local Fixer

Writer: Ken Norton
Ken Norton
Aug 17, 2023
5 min read

Updated: 2 days ago

Moving to Panama is exciting, but the paperwork is in Spanish, and so are most of the offices where it gets done. People need help with important documents and services, and that is where a local "fixer" comes in.

It is very common for people to use a fixer to help with transitioning into their new Panama life. In this post we introduce Aydin from Simple Solutions, explain where newcomers most often need Spanish-language help, and share tips for working with a fixer so your move goes smoothly.

Meet Aydin from Simple Solutions

Aydin from "Simple Solutions" is here to get things done for people. Aydin helps with translating at government offices and other important appointments, but she does so much more than translate, as she has been through many of the processes before and knows the complicated paperwork system that is Panama.

Watch the video below to meet Aydin.

Contact Aydin

Aydin is an independent service provider, so please contact her directly to ask about her availability, services and fees.

What Is a Fixer in Panama?

In Panama, a fixer (sometimes called a facilitator or gestor) is a local person who knows how the system works and helps you get things done. A good fixer combines language skills with practical knowledge: which office to visit, which documents to bring, how many copies you need and what to expect when you get there.

A fixer is not a lawyer. For legal matters such as residency applications, contracts and property transfers, you still need a licensed Panamanian attorney. A fixer complements your lawyer by helping with the everyday steps around those processes.

Where Newcomers Often Need Help in Spanish

Spanish is the official language of Panama. In Panama City and in popular expat areas you will find plenty of English speakers, but government offices, utility companies and many local businesses operate in Spanish. These are the situations where our clients most often look for bilingual help:

  • Immigration appointments: attending appointments for your residency application and understanding what officials are asking for.

  • Banking: opening an account and answering compliance questions about the source of your funds.

  • Utilities and services: setting up electricity, water, internet and phone service at your new home.

  • Driving: converting your foreign driving licence and dealing with vehicle registration.

  • Healthcare: making appointments, explaining symptoms and understanding insurance paperwork.

  • Home maintenance: talking with contractors, getting quotes and agreeing on the scope of work.

  • Municipal and tax offices: understanding notices and making sure your property tax account is in order.

If residency is part of your plans, our guide to immigration and retiring to Panama and our visa and permanent residency guide explain the main visa options and the documents you will need.

Tips for Working With a Fixer

A fixer can save you days of frustration, but it pays to set things up properly from the start:

  • Ask for references: speak to other expats who have used the same person.

  • Agree on scope and fees in advance: confirm in writing what is included, how you will be charged and how official government fees will be paid.

  • Keep your originals safe: hand over copies where possible, and get a receipt for any original documents you leave with anyone.

  • Keep copies of everything: scan every document you submit and every receipt you receive.

  • Know who does what: use your attorney for legal advice and your fixer for practical, on-the-ground help.

  • Be patient: some processes take several visits, and a calm, polite approach goes a long way at any government counter.

Practical Tips for Government Offices in Panama

  • Dress code: many government offices expect long trousers, closed shoes and no sleeveless tops, so dress conservatively.

  • Bring copies: have several photocopies of your passport and key documents with you.

  • Arrive early: offices can be busy, and some take a limited number of people each day.

  • Bring your own pen and a folder: small things, but they help.

  • Learn a few phrases: a friendly "buenos días" and "gracias" are always appreciated.

Learning Spanish After You Arrive

A fixer is a great short-term solution, but most newcomers find that daily life becomes far more rewarding once they can hold a basic conversation. You do not need to be fluent to make a real difference; a few hundred everyday words will carry you through the shop, the pharmacy and a chat with the neighbours.

  • Classes and tutors: language schools and private tutors are available in Panama City and in the towns where many expats settle, with group and one-to-one options.

  • Practise every day: greet people, order in Spanish and ask questions, even if you switch back to English afterwards.

  • Use apps and podcasts: they are ideal for building vocabulary before you arrive and on the road.

  • Join local activities: community events, volunteering and sports clubs are among the easiest ways to practise and make friends.

  • Be kind to yourself: Panamanians are generally patient and appreciate any effort to speak Spanish.

Until your Spanish catches up, keep your fixer's number handy for the important appointments, where a misunderstanding can cost time and money.

Help in Spanish When Buying Property

Buying a home is one of the most important transactions you will make in Panama, and the deed, the Promise to Purchase Agreement and many supporting documents will be in Spanish. Our team works in both English and Spanish, and our Spanish-speaking agent Evelyn Díaz helps clients who prefer to work in Spanish throughout the process.

¿Prefiere hablar en español? Complete nuestro formulario de contacto y Evelyn le atenderá en español.

Frequently Asked Questions

Do I need to speak Spanish to live in Panama?

No, but it helps. Many people in Panama City and expat areas speak English, while government offices and many local businesses work in Spanish. A fixer or bilingual helper bridges the gap while you learn.

Is a fixer the same as a lawyer in Panama?

No. A fixer helps with translation, appointments and practical paperwork. Legal matters such as residency applications, contracts and property transfers should be handled by a licensed Panamanian attorney.

How do I contact Aydin from Simple Solutions?

You can reach Aydin Urrolia on WhatsApp at +507 6672-3321 or by email at adeurriola@gmail.com. Contact her directly to ask about her services and fees.

Can Panama Properties help me in Spanish?

Yes. Our team works in English and Spanish, and Evelyn Díaz assists clients who prefer to communicate in Spanish during their property search and purchase.

Final Thoughts

Getting set up in a new country is much easier with someone on your side who speaks the language and knows the system. Whether you work with a fixer like Aydin, a bilingual attorney or our team, good help in Spanish turns a confusing process into a manageable one.

Ready to Take the Next Step?

If you are planning a move and want a team that can help in English and Spanish from first viewing to closing, we are here for you: Start the Buying Process

CONTACT

Ken Norton (English): WhatsApp +507 6169-2453

Evelyn Díaz (Español): WhatsApp +507 6718-4140

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